Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a refund, please contact our team directly here. Please provide us your account email and a detailed message of why you’re requesting a refund.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then, contact your credit card company – it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us here.
There are no exchanges for our digital services unless you are switching between data analytics packages. In this case, the payment applied to one service can transfer over to a larger package or a refund of only the excess payment could be provided if you downsize to a smaller package. Please contact us here with a detailed message of your service request.
Contact us at email@example.com for questions related to refunds and returns.